Contact & consultation

Arranging an assessment

Outpatient appointments are booked through the hospital on the numbers below; international patients can ask for Michael Yu. Bring photographs of your face from one and three years ago if you have them, because they show how the redness has changed and are more useful than any description. Bring the actual bottles, or a list, of everything you have put on your face in the past year, including anything bought online without an ingredient list.

What a good assessment includes

A judgement about whether this is rosacea at all and which pattern it is, a review of everything you have been using, a specific set of questions about the eyes, and a clear statement of what each proposed step would change and what it would not. You should leave able to say which rung of the ladder you are starting on, how long it will take to judge whether it is working, and what maintenance will look like once the skin is calm.

Asking about the plan

Ask which pattern has been diagnosed and how that was decided. Ask what the evidence is for each treatment proposed, how long it is usually continued, and what would make it the wrong treatment for your skin. Ask specifically whether anything proposed is unsuitable in pregnancy or breastfeeding, and whether it interacts with medicines you already take. A clinician who answers those questions specifically is assessing you rather than presenting to you.

Before you commit

No decision needs to be made at the first appointment, and no package of sessions should be sold before an assessment is complete. Take the plan away, read it against the guides on this site, and come back with questions. A discount that expires, or pressure to start treatment today, is information about the clinic rather than about your skin.